Frequently Asked Questions

Here, you will find the answers, to some of the most frequently asked questions.

What is being offered for sale?

What is being offered for sale is a My Golf Deals voucher (i.e. a credit voucher), for a product or service, as described in the deal.

How many My Golf Deals vouchers are available for any one deal?

Each deal has a fixed "capacity" limit or a fixed time limit, which the relevant business has agreed that My Golf Deals, may offer for sale.

What does a countdown clock on a deal mean?

As we say above, each deal on My Golf Deals has a fixed "time capacity" limit which the relevant business has agreed that My Golf Deals may offer for sale. A clock counting down indicates the amount of time the deal will run, provided that capacity limit has not been reached. (If that capacity limit is ever reached during the time the deal is showing, then that deal will end before the expiry of the time.)

Once I have purchased a deal, how long do I have to wait, to use it?

You can start using/booking most deals the day after they have been purchased.

Do I need to book in advance when using my voucher?

Booking is always required when redeeming your voucher. Any further redemption instructions will be included in the Fine Print section of any deal.

Do I need to mention My Golf Deals when booking?

Yes. Please always quote My Golf Deals when booking.

How do I print a PDF voucher?

You will receive an email with the PDF voucher attached. Alternatively, to download your My Golf Deals voucher in the PDF format please follow the steps below:
1) Log on to
2) Click on the login button
3) Enter your username and your password
4) Once logged in, please click on the "My Orders" section of "My Account"
5) You can download and print your voucher from here

Can I give a voucher as a gift?

Yes! Don't worry if your name is on the My Golf Deals voucher you are giving. As long as the reference number hasn't been used yet, anyone you give the voucher to won't have a problem redeeming the Voucher.

Do deals ever run more than once?

Sometimes. If a deal is successful and more vouchers are released for sale by agreement with the featured business, it may run on the website for a further limited time.

Can I get a refund on my deal?

Yes. You may claim a refund while the deal is still active. Once the deal has finished, refunds will be dealt with on case by case basis. For all refund enquiries simply email and the customer support team will assist you.

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